Rats from a ship! - Management Avalara Employee Review

2.0
Apr 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Front line employees are great people trying to do the right things. Bright, motivated and personable. Business has a great business model and has found an under-served niche in the market. Could be GREAT!

Cons

Key employees are leaving in droves. Attrition is unsustainably high across most of the company. Management is BROKEN! From M1 positions through to the top, management is too busy fighting among themselves and looking for scapegoats to effectively manage the problems facing the company. And there are many problems that need to be fixed. With no PMO or coordinated vision from management the problems will only get worse.

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Avalara Response
12y
We’re sorry that your experience at Avalara was not positive. Our culture is very important to us and we take pride in having a work environment where people work hard, but also have a lot of fun along the way. We continue to rapidly add employees and managers to our teams, and our surveys indicate generally high levels of excitement and satisfaction. We wish you all the best in your future endeavors.

Explore other reviews about Avalara

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good org Solid product Good middle mgmt.

Cons

Like every SaaS org direction as a whole is a bit turbulent Needs to figure out how to properly lean into Enterprise

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Avalara Response
1mo
Thank you for sharing your experience at Avalara. We appreciate your perspective and are glad to hear you’ve had a positive experience with the team and the work. We also value your thoughtful feedback as we continue to improve and grow. We’re grateful to have you on our orange team.
4.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Is Avalara a great place to work? It depends on the team you are on. Pros: - I love my team. I have great co-workers. I feel like leadership to the VP level understands the value we bring and advocates for our work throughout the company - I like being able to go into the office and see people and bounce ideas around - My manager is always pushing me to learn new things and get out of my comfort zone - We just got a new CEO and I am super excited about him and his vision. Everyone who has actually been in meetings with him is excited too.

Cons

It depends on the team you are on. Cons: - Some teams are not as curious/helpful as others. I often have to check and recheck the work they do, after I have chased them multiple times to even complete the work - The layoff fear is real, the idea that at any point your position could be eliminated because they want to keep that revenue per headcount KPI down is everywhere

1
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Avalara Response
19h
Thank you for taking the time to share such thoughtful insight. We're glad to hear your team and manager have had a positive impact on your experience, and we're encouraged by your optimism about Avalara's future. We also recognize how important it is for that experience to feel consistent across the company, and we appreciate you sharing your perspective.
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