Very “Taxing “ place to work - Anonymous employee Avalara Employee Review

2.0
Apr 12, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your coworkers, some of the best people I’ve ever worked with. They care about you. Avalara was wonderful until Vista took the reins.

Cons

Leadership, the directors in the compliance practice are absolutely untrustworthy. They don’t understand the business, they don’t care about the staff, and hilariously coach you through Gallup surveys to get a good scores. All of the jobs are going to India, and they have this mindset that all tax is built the same. It’s not a McDonald’s, you can’t make the tax fit into a terrible platform and expect .10 employees in India to do the same level of work. People are getting laid off after years of service, to be replaced by overseas employees. Managers are made to lower rating of decent employees to show they are “low” contributors so leadership can find excuses not to give raises and to put people on performance plans.

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Avalara Response
2y
Thank you for taking the time to offer feedback about your experience. If you’re open to continuing the conversation with us, please contact avalisten@avalara.com.

Explore other reviews about Avalara

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good org Solid product Good middle mgmt.

Cons

Like every SaaS org direction as a whole is a bit turbulent Needs to figure out how to properly lean into Enterprise

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Avalara Response
4w
Thank you for sharing your experience at Avalara. We appreciate your perspective and are glad to hear you’ve had a positive experience with the team and the work. We also value your thoughtful feedback as we continue to improve and grow. We’re grateful to have you on our orange team.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Avalara truly has great people working for the company. The culture is strong, we wear orange and are out in the market having fun which is appreciated internally but also by our prospects, customers and partners. There is potential to make very good money along with enjoying many other great benefits that other companies i have worked for have not offered. Avalara does not hesitate to invest in software and other tools that help their employees do their jobs more efficiently and effectively.

Cons

There has been a lot of turnover at all levels which is not a bad thing because it brings new ideas and perspective to the company. With these new ideas and frameworks there has been a lot of change and shifting goals so you need to be adaptable to keep up. The loss of longtime employees also leaves a gap of institutional knowledge which can make finding answers to questions challenging.

1
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Avalara Response
1d
Thank you for taking the time to share your experience at Avalara. We love hearing that our culture, has had a meaningful impact on your experience, and we also appreciate your perspective on the pace of change across the business. Feedback like this helps us continue building on what is working well while improving how we support employees through growth and transition.
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