Seriously, Avoid Inside Sales - Inside Sales Representative Avalara Employee Review

Communication between Inside Sales and Marketing is absolutely discouraged- even though Marketing directly provides leads that the IS reps are supposed to work every day. There is obvious favoritism from management (i.e. there can be certain reps that have consistently low quota numbers 6 months or more and never have anything come of it, whereas a new fully hired employee can have a bad few months and then be dismissed for "performance issues"). It has been noted in previous reviews that if you are generally referred in by another employee and are from Bainbridge Island, that you're pretty much set for your time there- I found this to be accurate as well. The actual job is stressful, they did change the amount of daily calls and so now it's less than before which is easier to achieve, but they took away the ability for IS reps to qualify 3 different kinds of leads that were allowed previously without adjusting the quota for the month. The office is extremely competitive and oftentimes when there is an influx of "good" leads (i.e. tradeshows, webinars, etc..) IS reps have to scramble to "claim" these leads, otherwise they might lose their high priority lead to whichever rep "touched base" with the company first.