Pros
People are mostly genuine and it's a great, diverse culture with strong values. Excellent HR support and a fun environment most of the time. Decent pay for my area. The products are really nice and I get to meet lots of different people. Great place if you enjoy making someone's day brighter! I also love that the company practices fair trade and contributes to needy communities through clean water projects.
Cons
Very high expectations for everyone from PT sales to store managers; you need to be "on" always. Claims to be a wellness brand, but I work long hours on a retail schedule and have minimal vacation time even after three-plus years of FT service. Holidays are tough schedule-wise, and salaried employees are not compensated for overtime. (The business always comes first!) Leadership claims to support you but seems to truly do so only when it's convenient. Lots of favoritism.