Very good company to work for! - Customer Service Representative Avis Budget Group Employee Review

5.0
Jan 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Good work hours and a nice work environment. Management team is very fair and pleasant to work for. Overall solid company to work for.

Cons

Customer Service Representative job is taking phone calls for 8-10 hours a day and this can become very draining. But it comes with the nature of the position.

Explore other reviews about Avis Budget Group

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The biggest pros of working at Avis Budget Group are the supportive work environment and the people. It is a great company to work for, and everyone is always willing to help by providing the resources and support needed to succeed. The workplace feels like a family, and the positive culture makes coming to work enjoyable. Our location has excellent employee morale, and the incentives the company offers keep us motivated to perform our best and continue improving every day.

Cons

One of the main challenges is that there are times when we are short-staffed. Although management is always supportive and willing to help, not having enough agents on shift can impact our operations and make busy periods more challenging. Even so, everyone works together to keep things running as smoothly as possible.

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The best part of working at Avis Budget Group is the way management treats us and the positive work environment. Everyone feels like family, and I truly feel at home here. I enjoy coming to work because I get to work alongside my friends, and everyone treats each other with respect. The supportive atmosphere makes each day enjoyable, and sometimes work doesn't even feel like work because we're having such a good time together.

Cons

I don't have many cons about working at Avis Budget Group. Like any job, not every day goes as planned, and there are times when working in a large operation and assisting customers can be challenging. However, I see those challenges as opportunities to learn and improve. Each experience helps me grow, develop better problem-solving skills, and become better at my job.

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