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Avita Care Solutions

Engaged Employer

Avita Care Solutions reviews

Toxic culture. Run for the hills. - Marketing Avita Care Solutions Employee Review

1.0
Aug 23, 2023
Marketing
Recommend
CEO approval
Business Outlook

Pros

Despite everything, Avita does provide a great and needed service.

Cons

Here's how it started: the best company I ever worked for. Fun, supportive, fulfilling, and helped me grow in my career. Here's how it ended: the most toxic environment I've ever been a part of. I'm speaking specifically of the corporate side of the house, so I can't say anything about the pharmacy environment. And while I'm sure your experience would vary depending on your direct supervisor, here are a few things I can say are objectively and universally true about Avita: 1. The company culture they tout is all for show. Compassion is not a tenant when it comes to how they treat team members. 2. HR is there to protect the company and the leaders they've insulated. (The ones guilty of sexual harassment and wrongful terminations.) 3. Team members are viewed as means to an end and that's it. It used to be that Avita truly valued their team members, but after some recent changes, it's all about the bottom line and their eventual aim to sell the company. You are 100% replaceable if you are not helping take them toward that end. It really is a shame. A new executive leader came in and dismantled the department I was part of. We had an incredible, powerhouse of a team. From what I hear now, morale is so low it's under the floor at this point. To be clear, I am not a disgruntled former employee. I am SO much happier and in a healthier place now that I am no longer with Avita. Bottom line: "Compassion, collaboration, and resourcefulness" is a sham and there is zero transparency or integrity within the Executive Leadership Team. And to the sweet, well-meaning HR intern who is tasked with responding to these reviews--yes, I was completely aware of the feedback channels available to me. The "your voice matters" inbox and anonymous feedback forms. I used them. I know others who used them. Avita does not want honest feedback, and, in fact, honest feedback tends to be penalized in the long term. I expressed concerns via feedback forms, directly to my manager, and even directly to the ELT. What happened? On more than one occasion I was told to "keep my head down" and "don't make waves or you might not like what happens." I guess they were right because the ones who kept their heads down are still there and the ones who didn't...aren't. So, save yourself from an incredibly toxic environment and poor leadership. There are better opportunities out there. Trust me.

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Avita Care Solutions Response
2y
Thank you for sharing your candid feedback about your experience at Avita. We appreciate your insights and take your comments seriously. We're glad you find value in the service Avita provides, and we acknowledge your concerns regarding the corporate environment. It's disheartening to learn that your initial positive experience eventually turned negative due to perceived changes in company culture, leadership, and overall environment. We value every team member's perspective and are committed to fostering a healthy workplace where individuals feel valued and heard. Rest assured, allegations of toxic behavior and inappropriate actions are taken seriously. Our team is dedicated to creating a safe and inclusive environment, and we investigate all reported incidents thoroughly and take appropriate actions to address them. We regret that you felt our company culture did not align with our values. Compassion, collaboration, and resourcefulness are the core values that drive our mission, and we firmly believe that transparent communication is key at all levels within our organization. That’s why we’ve shared your feedback with our executives to ensure that your experience is not felt by others on our team. We're grateful for your feedback and are committed to learning from your experience. We're continuously working to improve our organization and provide better experiences for our team members. Your insights will help us identify areas for growth and change. We wish you all the best in your current endeavors and hope you find a workplace that aligns with your values and expectations. Carrie Schwemm Director, HR Operations

Explore other reviews about Avita Care Solutions

5.0
Jun 17, 2026
Team member
Recommend
CEO approval
Business Outlook

Pros

Meaningful mission and work. Supportive environment. Company embraces people from different backgrounds, perspectives and experiences creating an inclusive and welcoming culture.

Cons

The industry itself is challenging and constantly evolving, which requires people to adapt quickly and navigate ongoing change. This can be demanding at times, but it also creates learning opportunities and innovation.

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Avita Care Solutions Response
1mo
Thank you for your thoughtful review. We’re so glad you feel connected to Avita’s mission of offering compassionate, comprehensive, and personalized healthcare services to underserved communities. We’re also happy to hear that you find Avita’s culture supportive and inclusive of all team members. You’re absolutely right; the healthcare industry is constantly evolving, and we’ll continue to support our team members so they feel confident navigating changes. Thank you for bringing your commitment and talent to Avita! Sincerely, Carrie Schwemm Chief Human Resources Officer
5.0
May 5, 2026
Aprn
Recommend
CEO approval
Business Outlook

Pros

The platform/EMR is top tier. Feedback is well received from the developer team and changes/updates/optimizations are implemented on a very regular basis to meet patient and provider needs. The mission and goals are rewarding. It feels great to be a part of providing care to those who truly need it. Patients are often very appreciative. Company leadership makes an effort to be involved in a way that they are acutely aware of what is going on, but they are not inserting themselves in matters that they have no expertise in. The VP of Clinical Services serves as a great liaison between the clinical staff and the executive team. The services offered have continued to expand to meet the needs of the patients. The company does seem to be forward-thinking in how they want to be positioned for now as well as the future. Most of the providers foster a very helpful environment. Many have experience in various aspects of the care provided, and are more than willing to help out a colleague who may be less familiar. Because the company offers services to patients from Florida to Alaska, there's a lot of opportunity to work hours that fit the needs and licenses you have.

Cons

Some providers have overstayed their welcome. Most are great team players and foster a collegial environment. A few, however, probably should have been let go a long time ago, and now are just doing the bare minimum while others pick up the slack. Some were given more responsibility than they earned, and use their "power" to obstruct progress for the company. The support and MA staff have a higher turnover than would be ideal.

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Avita Care Solutions Response
2mo
We greatly appreciate your thoughtful and candid review. It’s wonderful to hear that, as a provider, you feel positive about Avita’s mission, technology, leadership, and work-life balance. We've noted your insights and suggestions on operational alignment and its impact on workflow optimization and will share them with our leadership team. Thank you for helping us offer compassionate care to underserved communities. Sincerely, Carrie Schwemm Chief Human Resources Officer
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