Working here was a dream for me that quickly became my absolute nightmare! - Loan Processor Axos Bank Employee Review

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation can seem great when it is your first time working for a big company. It is also exciting and I had been looking forward to it. I never expected a company like this could be so miserable and management so unprofessional.

Cons

• Problems start with top leadership and get worse under lower management. • Poisonous attitudes, unpredictability, abuse of authority, and fear based leadership create a miserable workplace. • Employees are constantly disrespected and belittled. • New trainees are humiliated for mistakes instead of being properly guided. • High turnover leads to constant resignations and layoffs. • The horrible atmosphere is hidden from outsiders and reflects management's attitude.

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Axos Bank Response
1d
We believe every employee deserves to be treated with dignity and respect, and that standard applies at every level of the organization. The experience described here does not reflect the culture we strive to build at Axos. We take concerns like these seriously and encourage anyone who feels this standard isn't being upheld to reach out to HR directly.

Explore other reviews about Axos Bank

5.0
Jul 13, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great place to work, I really enjoyed it.

Cons

None that I can think of

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Axos Bank Response
1d
Thank you for sharing your experience as an intern at Axos. We’re pleased to hear that you enjoyed your time with the company and found it to be a positive place to work. We hope your internship provided valuable experience, practical skills, and professional connections that will support you throughout your career. Thank you for being part of the Axos team, and we wish you continued success in your future endeavors.
5.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managers are highly competent – they really make it easier for people to stay organized and work efficiently. A big part of my job is managing escalations and making sure daily operations run smoothly, so there’s never a boring day. The environment is friendly and supportive; it’s obvious that people care about their work and one another.

Cons

The workload can get heavy, so strong time management skills are essential.

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Axos Bank Response
1d
Thank you for your review! We're happy to hear that the team environment and leadership have made such a positive impact on your experience. We take pride in building a culture where people are engaged, supported, and genuinely care about each other's success. We'll also take note of the feedback on processes and workload as we continue to improve. We're lucky to have dedicated employees like you on the team!
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