One of the worst places I've worked at. Switch & Bait to get You In. Low company values and morale - Technical Support Axos Bank Employee Review

1.0
Mar 10, 2019
Recommend
CEO approval
Business Outlook

Pros

- Slight above-average salary for San Diego - "9 to 5" - look at Cons - Nice buildings, coffee machines, and gym, but doesn't matter - Some decent co-workers

Cons

- "Switch & Bait" rewards, job responsibilities and incentives to get new hires in the door. Ridiculous bonus: Highest cap supposedly at 20% [via grapevine, when we were all told can reach 100%]. I met all of my assignments well but my reward was too low. Coworkers also quite upset - Disorganized managers who procrastinate and force subordinates to stress out and work all the time last-minute - Not enough training, nor formal training program at all - 9 to 5, but many are overloaded, overworked, w/ unappreciated work. Huge turnaround, no one ever stays over 2 years - Major politics, transparency doesn't exist despite CEO msgs, catty/nosy co-workers, inappropriate relations btwn male managers to subordinates - Depts are Silo'ed with each other, other dept. often blame other dept for problems. No accountability and throwing coworkers under the bus - Associates don't even bank within Axos Bank. That should be a BIG clue - Low company morale, virtually no culture - Look at Google... many customers hate us

Explore other reviews about Axos Bank

5.0
Jul 13, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great place to work, I really enjoyed it.

Cons

None that I can think of

avatar
Axos Bank Response
1d
Thank you for sharing your experience as an intern at Axos. We’re pleased to hear that you enjoyed your time with the company and found it to be a positive place to work. We hope your internship provided valuable experience, practical skills, and professional connections that will support you throughout your career. Thank you for being part of the Axos team, and we wish you continued success in your future endeavors.
5.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managers are highly competent – they really make it easier for people to stay organized and work efficiently. A big part of my job is managing escalations and making sure daily operations run smoothly, so there’s never a boring day. The environment is friendly and supportive; it’s obvious that people care about their work and one another.

Cons

The workload can get heavy, so strong time management skills are essential.

avatar
Axos Bank Response
1d
Thank you for your review! We're happy to hear that the team environment and leadership have made such a positive impact on your experience. We take pride in building a culture where people are engaged, supported, and genuinely care about each other's success. We'll also take note of the feedback on processes and workload as we continue to improve. We're lucky to have dedicated employees like you on the team!
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