Good Product but High Turnover, Long Hours, Poor Company Culture - Individual Contributor Axos Bank Employee Review

1.0
May 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Great Product, I have some friends who bank with Axos with great things to say about it. Additional I was a part of team where I enjoyed working with my Manager and other team members. Axos offered some good perks as well such great coffee machines and high bonus potential.

Cons

Axos reminds me of Wall Street in the 90s, the culture is very much work long hours and you were always reminded that this was not a 40 hour work environment. However I found that I was put on projects that were just "busy work." Pushing papers just to say that you put in a 60 hour week, because the more hours you work the "harder" you are working. People who did not work extra hours would be called "soft." Additional working with the CEO was like walking on egg shells, everyone was afraid to voice their suggestions because if he was not on-board you were at risk of losing your job. He obviously is a good business man however always need to hear that he was right and never was open to anyone's opinions.

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Axos Bank Response
7y
Thank you for taking the time to share your comments. We’re glad to hear both that you enjoyed working with your manager and your team, and that your friends who bank with us like our products and service. We also value continual improvement and constructive feedback in uncovering inefficiencies, but some of the impressions you shared don’t sound representative of our internal culture. The Axos culture is both meritocratic and one that values emotional involvement: by being genuinely and emotionally invested in our work, we create an uplifting environment for ourselves and others. Our culture also values rationality, or fact-based objectivity. At all levels of the Axos environment -- from senior executives to junior members of our team -- decisions are expected to be based not on what we hope is true but on an understanding of the actual facts. It sounds as though our culture may not have been the right fit for you, and we wish you success in the next stage of your career.

Explore other reviews about Axos Bank

5.0
Jul 13, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great place to work, I really enjoyed it.

Cons

None that I can think of

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Axos Bank Response
2d
Thank you for sharing your experience as an intern at Axos. We’re pleased to hear that you enjoyed your time with the company and found it to be a positive place to work. We hope your internship provided valuable experience, practical skills, and professional connections that will support you throughout your career. Thank you for being part of the Axos team, and we wish you continued success in your future endeavors.
5.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managers are highly competent – they really make it easier for people to stay organized and work efficiently. A big part of my job is managing escalations and making sure daily operations run smoothly, so there’s never a boring day. The environment is friendly and supportive; it’s obvious that people care about their work and one another.

Cons

The workload can get heavy, so strong time management skills are essential.

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Axos Bank Response
2d
Thank you for your review! We're happy to hear that the team environment and leadership have made such a positive impact on your experience. We take pride in building a culture where people are engaged, supported, and genuinely care about each other's success. We'll also take note of the feedback on processes and workload as we continue to improve. We're lucky to have dedicated employees like you on the team!
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