Terrible culture - Anonymous employee Axos Bank Employee Review

2.0
Aug 21, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are in a good group/department, there are a lot of things to learn, grow, and take part of. Take those skills you learn and move on!

Cons

Management. There are a lot of red tape in trying to get approvals either through enterprise or just within a department. There is also a lack of transparency among upper and middle levels of management and the workers. This is also reflected in the silo work between groups. The right hand does not know what the left hand is doing. Right hand kills or implements programs/systems/etc without understanding what it will do to the left hand or knows about it and moves forward anyway. Performance Reviews. If you have a good and fair boss and you do a good job and handle your responsibilities, you will get a good review. However, if you have a bad boss who has an axe to grind with you or anyone, you can expect a bad review even though you did duties. Furthermore, since your bonus is based on a your performance review, you either can make up the rest of your average comparative salary through your bonus or get a paltry sum all on the whims of your boss. Company culture. In light of what happened at the end of last year and beginning of this year, I think the reasons behind those decisions made run counter to what Axos Bank’s culture and values are about. I hope that managers can take a look at their own actions and how that reflects on their team and Axos’s culture.

avatar
Axos Bank Response
6y
Thank you for the taking the time to share your opinion, and sorry to hear your experience did not match your expectations. We’re making improvements in the way we communicate internally in an effort to facilitate greater transparency. Our culture is a meritocracy and is marked by self-governance, which relies on the internal resources of the individual. We emphasize personal enfranchisement and individual accountability. At the same time, our culture also promotes trustworthiness, respect, fairness and caring. Finally, our culture values rationality, or fact-based objectivity. At all levels of the Axos environment -- from senior executives to junior members of our team -- decisions are expected to be based not on what we hope is true but on an understanding of the actual facts. We hope you find a better fit.

Explore other reviews about Axos Bank

5.0
Jul 13, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great place to work, I really enjoyed it.

Cons

None that I can think of

avatar
Axos Bank Response
1d
Thank you for sharing your experience as an intern at Axos. We’re pleased to hear that you enjoyed your time with the company and found it to be a positive place to work. We hope your internship provided valuable experience, practical skills, and professional connections that will support you throughout your career. Thank you for being part of the Axos team, and we wish you continued success in your future endeavors.
5.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managers are highly competent – they really make it easier for people to stay organized and work efficiently. A big part of my job is managing escalations and making sure daily operations run smoothly, so there’s never a boring day. The environment is friendly and supportive; it’s obvious that people care about their work and one another.

Cons

The workload can get heavy, so strong time management skills are essential.

avatar
Axos Bank Response
1d
Thank you for your review! We're happy to hear that the team environment and leadership have made such a positive impact on your experience. We take pride in building a culture where people are engaged, supported, and genuinely care about each other's success. We'll also take note of the feedback on processes and workload as we continue to improve. We're lucky to have dedicated employees like you on the team!
See reviews by: Helpful|Rating|Date|All