Do Not Fall for the "Meritocracy" Hype - Anonymous employee Axos Bank Employee Review

1.0
Nov 25, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers generally pleasant to work with. Office location is nice. 3 weeks per year of vacation begins accruing immediately.

Cons

COVID-19 response is completely irresponsible. All employees forced to work in office despite being completely capable of working from home. "Spyware" installed on all computers that take screenshots and monitor keyboard and mouse movement. This was so unpopular that there was actually a Bloomberg article written about it, using Axos as the primary example of a company that implemented it. When working from home, required to do a daily planner to "prove" you were being productive. When promoted, raises promised only after one year in new position. For everyone I know that was promoted, including myself, the raise did not come after a year despite very positive performance review. This was true for at least 8 other people I know that worked there (out of an office of approximately 40 people). Bonuses are split 50% pay and company stock. Stock doesn't vest until after 3 years. This is EACH TIME a bonus is given, not 3 years of service. Unless you plan to work here for a long time (and most people leave before their 3rd year) this stock is almost worthless unless you have a very high salary. Also, it's very likely your bonus will be the same percentage across an entire team despite the high performers propping up the low performers. This shows that bonuses are not actually based on merit. Pay is lower than industry average regardless of the position held.

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Axos Bank Response
5y
Axos recognizes that our team members are our greatest asset and we appreciate your bringing these concerns to our attention. We cannot comment specifically on the promotion issue you raised except to say that in our meritocratic culture team members are rewarded based on their achievements. We’re fully transparent about bonuses: they’re paid twice a year, typically in a 50/50 split between cash and stock. The stock vests over three years: a third after the first year, a third after the second, and the final third after the last year. Bonus decisions are made by managers in consultation with executive leadership, and the kind of blanket bonus award you described runs counter to our meritocratic culture. Finally, we agree 100 percent with your assessment that a manager’s #1 job is to give team members the tools they need to succeed. At Axos, we strongly believe that our team members are better positioned to succeed by working in the office instead of working remotely. Accordingly, we’ve taken numerous precautions to ensure that in-office work happens safely.

Explore other reviews about Axos Bank

5.0
Jul 13, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great place to work, I really enjoyed it.

Cons

None that I can think of

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Axos Bank Response
2d
Thank you for sharing your experience as an intern at Axos. We’re pleased to hear that you enjoyed your time with the company and found it to be a positive place to work. We hope your internship provided valuable experience, practical skills, and professional connections that will support you throughout your career. Thank you for being part of the Axos team, and we wish you continued success in your future endeavors.
5.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managers are highly competent – they really make it easier for people to stay organized and work efficiently. A big part of my job is managing escalations and making sure daily operations run smoothly, so there’s never a boring day. The environment is friendly and supportive; it’s obvious that people care about their work and one another.

Cons

The workload can get heavy, so strong time management skills are essential.

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Axos Bank Response
2d
Thank you for your review! We're happy to hear that the team environment and leadership have made such a positive impact on your experience. We take pride in building a culture where people are engaged, supported, and genuinely care about each other's success. We'll also take note of the feedback on processes and workload as we continue to improve. We're lucky to have dedicated employees like you on the team!
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