Good opportunity, poor culture - Anonymous employee Axos Bank Employee Review

1.0
Jan 11, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Learn a lot within a short time frame, which is nice for future job opportunities - Some managers want to see you succeed and are willing to help you achieve your goals - Good work/life balance

Cons

- No remote work. Like other people have said, as an online only bank, why do employees have to report in office? Most team meetings are over Microsoft Teams anyways so there's no point in paying for office space. - Terrible COVID response. Had many positive cases but still had to report in-office. No supplemental pay if you have COVID - you have to use PTO or sick time, which is awful considering we have no option to work remote. - Spyware installed on computers to track key logs as a measure of productivity. What about meetings or reading over docs? Productivity should be tracked by performance and how quickly things are getting done, not by key logs... CEO was open about this too, so you can find the article online. - Favoritism by management - Awful compensation that's way below the industry average. 401(k) is matched in stock and doesn't fully vest for 6 years. Bonuses are half cash and half stock, which also doesn't fully vest for 3 years. - Meritocracy culture isn't really a meritocracy because length at the company takes priority over high performance.

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Axos Bank Response
4y
We're proud of our culture, which has been instrumental to making us one of the most innovative financial services providers in the United States. We realize that our culture isn't for everyone, and we're comfortable with that. A word about our compensation packages: they're a key part of how we cultivate our meritocratic culture. By not setting an upper limit on bonuses, we can reward performance that goes above and beyond. To put it another way: our team members get out what they put in. As you've probably seen elsewhere on this forum, we strongly believe our best work happens when employees are together. The office environment provides opportunities for collaboration and spontaneous interaction that simply can't happen virtually.

Explore other reviews about Axos Bank

5.0
Jul 13, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great place to work, I really enjoyed it.

Cons

None that I can think of

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Axos Bank Response
1d
Thank you for sharing your experience as an intern at Axos. We’re pleased to hear that you enjoyed your time with the company and found it to be a positive place to work. We hope your internship provided valuable experience, practical skills, and professional connections that will support you throughout your career. Thank you for being part of the Axos team, and we wish you continued success in your future endeavors.
5.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managers are highly competent – they really make it easier for people to stay organized and work efficiently. A big part of my job is managing escalations and making sure daily operations run smoothly, so there’s never a boring day. The environment is friendly and supportive; it’s obvious that people care about their work and one another.

Cons

The workload can get heavy, so strong time management skills are essential.

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Axos Bank Response
1d
Thank you for your review! We're happy to hear that the team environment and leadership have made such a positive impact on your experience. We take pride in building a culture where people are engaged, supported, and genuinely care about each other's success. We'll also take note of the feedback on processes and workload as we continue to improve. We're lucky to have dedicated employees like you on the team!
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