Overworked, Underpaid - Client Service Associate BDA Employee Review

1.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Some of my coworkers have become family

Cons

Expect too much time given Expect you to work over 40 hours with no compensation Account managers don't support your needs or time Respect is not given unless you are married to the job They love to micromanage Communication is a big problem between teams, different offices, role to role Expectations are different for the same role depending on what office you are in. They (executives) Expect you to drink heavily at company functions (AMP) They say they are all about team and family and this was not the case that I saw throughout my career at the company.

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BDA Response
5y
Thank you for your more than five years with BDA as part of our performance culture. We are sorry you feel the way you do, and we wish you well in your new career path.

Explore other reviews about BDA

5.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun events. Lots of motivated people you work with.

Cons

Lots of work that can lead to burnout.

2.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

- Decent base salary if this is your first job out of University. - Free Swag - WFH Fridays - Smart and helpful colleagues

Cons

- Incredibly stressful, do NOT take this job if you do not have a high stress tolerance. - A ton of competing priorities that almost always require quick/immediate action. - You get a ton of emails and are expected to be able to pull up and reference any of them at a moments notice. - Constant whiplash between doing deep, focused work (presentation/catalogs) that have a ton of details and require your full attention versus quick/rapid fire tasks that you must address immediately. There were days where I was working on one presentation all day and couldn't get it done because of how much I was getting pinged to resolve other issues. - To get promoted you must essentially do the job of 2 people (CSC and PSA). Beyond that, there is no real career progression unless you want to go into sales. - Management always says to raise your hand if you need help. But when you ask for help, there is always pushback in the form of others having more task hours than you. - CEO took away one of the WFH days. When Qualtrics had negative feedback he essentially said "If you don't like it - then leave". He is a "Do as I say, not as I do." type of leader. - Workload and responsibilities are not commiserate to the salary.

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