Excellence and Grace - Bookkeeper BELAY Employee Review

5.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

I have been with BELAY almost a year, and it has been only positive. The CSCs are intermediaries between client and contractor, and they really make this organization sing. I never feel like I am under the whip to perform, but the CSCs have proven to be my advocate in challenging situations. Payroll department is also top notch helpful as I process for clients. Plus, I can work from home!

Cons

The pay is a little lower than I could get with my own contracted clients, but the added support and services BELAY offers helps balance that out.

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BELAY Response
4y
Thank you for taking the time to leave this review! We are thrilled to hear that you have found value in BELAY's model and feel supported and cared for. We regularly review our pay and compared to many competitors, we are leading the industry in pay rate. With that said, as you mentioned, we do believe the dedicated Contractor Services and Contractor Community add incredible value that can not be found elsewhere.

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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