If you want to be more than a number say no! - Virtual Assistant BELAY Employee Review

1.0
Jul 7, 2022
Recommend
CEO approval
Business Outlook

Pros

They have really good clients. They have a good self-paced training program.

Cons

They don't look after you as a VA you are completely dispensible. I joined them because they claimed to be a Christian company there's nothing Christian about the way Belay lies, doesn't support people who ask for help, or tacitly rewards bad actors. You are a indentured servant nothing more. They will pay you about 45% of what they make off of you with the client. If they pay you $20 they may charge the client like $48 an hour. They will charge your client 20,000 to buy you in the first year. And then down to 10,000 after a year and a half. If its a small company they wont be able to buy off your "indenture" because thats what it is. They may as well work in private prisons. Also upper management doesn't want to know the truth they just want the money to continue to roll in. This company will probably last forever because it deals in exploitation.

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BELAY Response
4y
Thanks so much for taking the time to share your feedback and experience. While it is, of course, unfortunate that your experience doesn’t mirror that of our countless happy contractors, we always value the opportunity to reevaluate to find ways to improve and better serve both our contractors and clients. We wish you all the best in the future and hope you find the opportunity that best serves you.

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat Flexible Work from Home

Cons

Low Pay Clients pay Belay $50-$60/hr for Virtual Assistant but they don't know that Belay is only paying the VA $20/hr so they expect $60 attention. High expectations and desired attention for very low pay. VA's are in contract with Belay. So if one of their engagements want them to work for them to work for them full time outside of Belay they have to buy out the VA'a contract with Belay that could be up to $20k. If the engagement can't afford to do that they have to wait 2 years after their contract and after the VA's contract ends with Belay.

1
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BELAY Response
1mo
Thank you for taking the time to share your experience and for partnering with BELAY. We’re glad to hear that the opportunity to work remotely was a positive part of your journey, as flexibility and access to meaningful work are foundational to our model. We also appreciate your honest feedback regarding compensation. Client needs and scope of work vary widely, and those factors directly influence role expectations across engagements. BELAY’s role is to thoughtfully match contractors with clients whose needs, complexity, and investment align with the contractor’s experience and preferences, while also providing support beyond placement alone. Our model is designed to reduce many of the challenges independent contractors face by handling client acquisition, vetting, matching, contracts, invoicing, and collections, allowing contractors to focus on delivering excellent work rather than managing backend logistics. That said, we recognize that compensation expectations evolve and that market conditions continue to change. We regularly review the pay rate of our contractors to ensure it reflects both client demand and the value our contractors bring. Contractors are also encouraged to bring any concerns regarding their pay rate directly to their BELAY Talent Specialist. We’re grateful for your feedback and for your partnership with BELAY. Input like this helps inform ongoing improvements as we work to create sustainable, mutually beneficial partnerships for both contractors and clients. Warmly, The BELAY Team
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