Service-oriented and committed to a healthy, high performing culture - Client Relations BELAY Employee Review

5.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Grateful for servant-hearted leaders and colleagues who are committed to providing a wow experience to the clients and contractors we serve. BELAY is passionate about elevating clients to do what only they can do and investing in contractors so they can grow and thrive in meaningful work.

Cons

Continue to evaluate pay to ensure it aligns with the market.

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BELAY Response
3y
Thank you for sharing your feedback! We are so glad to hear you have had a positive experience with your leaders and colleagues at BELAY. We understand the importance of evaluating pay to ensure it remains competitive in the market, and we will continue to assess and make necessary adjustments. Thanks for being a part of the team!

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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