It fits a need - Virtual Assistant BELAY Employee Review

5.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, flexible schedule, and supportive staff

Cons

May not always be a great fit with the clients assigned, matching can take time. If needs on hours change you may or may not be able to get them.

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BELAY Response
2y
Thanks for taking the time to leave BELAY a review! We are glad to hear you have enjoyed the flexible at-home work option BELAY offers for contractors. Our team is very intentional about making sure the right match is made between clients and contractors in order to ensure a long partnership, however, it can take some time to find the right client for you. We appreciate your review and feedback!

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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