Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      BELAY

      Engaged Employer

      BELAY reviews

      Good company-kinda and helpful - Virtual Assistant BELAY Employee Review

      3.0
      Jul 16, 2024
      Virtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Responsive and caring, they have a variety of clients. Many of them expect a lot. Belay has training videos and mostly everyone is really friendly.

      Cons

      Pay too little, could take time to get placed, the expectation of the job is a lot more than the pay, you are expected to be around 9-5 even if you are part-time, there are many people after one job.

      avatar
      BELAY Response
      1y
      Thank you for taking the time to share your feedback. We appreciate your candid review and are glad to hear about the positive aspects of your experience working with us. We're pleased that you find our company responsive and caring. We strive to maintain a friendly work environment and provide comprehensive training resources to support our contractors. It's great to know that these efforts have been noticed and valued. We acknowledge your concerns regarding compensation, job placement, and work expectations. We continually review our policies and practices to ensure they align with industry standards and the needs of our contractors. Your input on these matters is invaluable as we evaluate our processes. We take your advice on increasing compensation and improving placement outcomes seriously. While we can't make immediate promises, we are committed to regularly assessing our compensation structure and placement procedures to ensure they remain competitive and fair. We understand the challenges of balancing part-time work with availability expectations, and we're exploring ways to improve flexibility while meeting client needs. Thank you again for your honest review. Your insights help us grow and improve as a company. We value your contribution to our network of contractors and are committed to fostering an environment where all our contractors can thrive. If you have any further suggestions or concerns, please don't hesitate to contact our Talent department. We're here to listen and work towards positive solutions.

      Explore other reviews about BELAY

      5.0
      Jun 23, 2026
      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

      Cons

      None - I have been nothing but impressed with Belay!

      avatar
      BELAY Response
      2w
      Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
      2.0
      May 23, 2026
      Virtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Somewhat Flexible Work from Home

      Cons

      Low Pay Clients pay Belay $50-$60/hr for Virtual Assistant but they don't know that Belay is only paying the VA $20/hr so they expect $60 attention. High expectations and desired attention for very low pay. VA's are in contract with Belay. So if one of their engagements want them to work for them to work for them full time outside of Belay they have to buy out the VA'a contract with Belay that could be up to $20k. If the engagement can't afford to do that they have to wait 2 years after their contract and after the VA's contract ends with Belay.

      1
      avatar
      BELAY Response
      1mo
      Thank you for taking the time to share your experience and for partnering with BELAY. We’re glad to hear that the opportunity to work remotely was a positive part of your journey, as flexibility and access to meaningful work are foundational to our model. We also appreciate your honest feedback regarding compensation. Client needs and scope of work vary widely, and those factors directly influence role expectations across engagements. BELAY’s role is to thoughtfully match contractors with clients whose needs, complexity, and investment align with the contractor’s experience and preferences, while also providing support beyond placement alone. Our model is designed to reduce many of the challenges independent contractors face by handling client acquisition, vetting, matching, contracts, invoicing, and collections, allowing contractors to focus on delivering excellent work rather than managing backend logistics. That said, we recognize that compensation expectations evolve and that market conditions continue to change. We regularly review the pay rate of our contractors to ensure it reflects both client demand and the value our contractors bring. Contractors are also encouraged to bring any concerns regarding their pay rate directly to their BELAY Talent Specialist. We’re grateful for your feedback and for your partnership with BELAY. Input like this helps inform ongoing improvements as we work to create sustainable, mutually beneficial partnerships for both contractors and clients. Warmly, The BELAY Team
      See reviews by: Helpful|Rating|Date|All
      Related searches: BELAY jobs | BELAY salaries | BELAY benefits | BELAY interviews
      BELAY reviewsBELAY Virtual Assistant reviewsBELAY review