They are wolves in sheep's clothing! - Client Success Consultant BELAY Employee Review

1.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

I have nothing good to say about this company. They pretend to care about their people when really they don't- it's a facade. I drank the Kool-aid for a while, but eventually their true colors came through. If I had written a review within my first year of employment it would have been different than after 2 years. It takes time to see the true colors of management and leadership.

Cons

Most current corporate employees are too afraid to leave an honest review for fear of it being tracked back to them. I know I was! Here's the truth: Leadership is a group of snarky women, think middle school girls playing dress up for work. They put on a great show, selling the corporate culture, praying before meetings, etc. and listing one of their core values as "see something, say something." But the minute you do, prepare to be fired. Their best people have left because the culture has completely changed- gone are the days of the "old" BELAY. The only "old school" BELAY people that are still there are the chosen ones that have played the corporate game, intertwining themselves with the leadership clique. The entire leadership team is crooked and it's really sad. As someone who was hired when the original owners were in place I can honestly say it's tragic how the company has gone down. They also have a history of firing pregnant women and others protected under the disability act.

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BELAY Response
1y
Thank you for taking time to leave a review. We are disappointed to hear that you felt this way about your experience with our organization. Through our growth and evolution, we have remained committed to upholding our core values. Our team strongly values feedback, transparency, and welcoming the contrarian as part of our organization's culture. We are sorry you felt your experience did not reflect this commitment. While we respect your perspective, we want to emphasize that our dedication to our values and the well-being of our team remains unwavering. Thank you again for your feedback, and we wish you all the best in your future endeavors.

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat Flexible Work from Home

Cons

Low Pay Clients pay Belay $50-$60/hr for Virtual Assistant but they don't know that Belay is only paying the VA $20/hr so they expect $60 attention. High expectations and desired attention for very low pay. VA's are in contract with Belay. So if one of their engagements want them to work for them to work for them full time outside of Belay they have to buy out the VA'a contract with Belay that could be up to $20k. If the engagement can't afford to do that they have to wait 2 years after their contract and after the VA's contract ends with Belay.

1
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BELAY Response
1mo
Thank you for taking the time to share your experience and for partnering with BELAY. We’re glad to hear that the opportunity to work remotely was a positive part of your journey, as flexibility and access to meaningful work are foundational to our model. We also appreciate your honest feedback regarding compensation. Client needs and scope of work vary widely, and those factors directly influence role expectations across engagements. BELAY’s role is to thoughtfully match contractors with clients whose needs, complexity, and investment align with the contractor’s experience and preferences, while also providing support beyond placement alone. Our model is designed to reduce many of the challenges independent contractors face by handling client acquisition, vetting, matching, contracts, invoicing, and collections, allowing contractors to focus on delivering excellent work rather than managing backend logistics. That said, we recognize that compensation expectations evolve and that market conditions continue to change. We regularly review the pay rate of our contractors to ensure it reflects both client demand and the value our contractors bring. Contractors are also encouraged to bring any concerns regarding their pay rate directly to their BELAY Talent Specialist. We’re grateful for your feedback and for your partnership with BELAY. Input like this helps inform ongoing improvements as we work to create sustainable, mutually beneficial partnerships for both contractors and clients. Warmly, The BELAY Team
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