Was a great place to work at one time. - Former Employee (Not Disgruntled - Just Disappointed) BELAY Employee Review

2.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Was a relatively small company that lived up to its core values when I started. I made life long connections and worked remotely. The job came to me when I really needed it and I was grateful for that.

Cons

Grew too fast and got too corporate like.... micromanagement was rampant...lack of trust, No acknowledgement for job well done-lots of dangled carrots. It's a big clique and felt very uncomfortable at the end. Could not trust my manager. I had no voice and was not valued. The company bows to societal pressures and social engineered issues instead of proudly displaying "core values". Irresponsible in hiring corporate team members and then had to lay off people. Lots of "cart before the horse" decision making. Poor planning all the way around.

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BELAY Response
1y
Thank you for sharing your thoughts and feedback. We're glad you formed meaningful connections during your time here, and we appreciate your acknowledgment of our values. As we’ve grown, we’ve worked hard to maintain the core culture. Growth can present challenges, and we recognize that it impacts each person differently. We strive to maintain a culture where trust and collaboration are central, and our team members feel valued and supported. We remain committed to upholding our core values and making decisions that align with the company's long-term vision. Thank you again for your time with us and your contributions to our community.

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat Flexible Work from Home

Cons

Low Pay Clients pay Belay $50-$60/hr for Virtual Assistant but they don't know that Belay is only paying the VA $20/hr so they expect $60 attention. High expectations and desired attention for very low pay. VA's are in contract with Belay. So if one of their engagements want them to work for them to work for them full time outside of Belay they have to buy out the VA'a contract with Belay that could be up to $20k. If the engagement can't afford to do that they have to wait 2 years after their contract and after the VA's contract ends with Belay.

1
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BELAY Response
1mo
Thank you for taking the time to share your experience and for partnering with BELAY. We’re glad to hear that the opportunity to work remotely was a positive part of your journey, as flexibility and access to meaningful work are foundational to our model. We also appreciate your honest feedback regarding compensation. Client needs and scope of work vary widely, and those factors directly influence role expectations across engagements. BELAY’s role is to thoughtfully match contractors with clients whose needs, complexity, and investment align with the contractor’s experience and preferences, while also providing support beyond placement alone. Our model is designed to reduce many of the challenges independent contractors face by handling client acquisition, vetting, matching, contracts, invoicing, and collections, allowing contractors to focus on delivering excellent work rather than managing backend logistics. That said, we recognize that compensation expectations evolve and that market conditions continue to change. We regularly review the pay rate of our contractors to ensure it reflects both client demand and the value our contractors bring. Contractors are also encouraged to bring any concerns regarding their pay rate directly to their BELAY Talent Specialist. We’re grateful for your feedback and for your partnership with BELAY. Input like this helps inform ongoing improvements as we work to create sustainable, mutually beneficial partnerships for both contractors and clients. Warmly, The BELAY Team
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