conservative leader, mediocre product with little investment to improve it - Anonymous employee BILL Employee Review

2.0
Jul 14, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really smart co-workers and managers.

Cons

Product does not improve over time. Management puts time and energy into partners instead of product, which is not a good long-term strategy. Departments don't really work well together. For a small company, there's too much disagreement and distrust between groups. Values say the company is 'fun' and 'authentic', but neither is actually true. CEO is paternalistic, pushing healthy food and flaunting his personal fitness, his childrens' accomplishments, his wealthy lifestyle, etc. It's a strange atmosphere -- not really respectful of individuals of all types. Lots of remote employees, yet working at home for locals is discouraged.

Explore other reviews about BILL

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Bill has a superpower of hiring the kindest people. They're patient and humorous. And I mean every employee. - The work life balance is amazing. - They pay very competitively for Utah.

Cons

I don't have any complaints

1.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation package is pretty great. The Supplier Growth team has a floor commission policy that guarantees commission payouts without having to close any deals.

Cons

- The "product" is terrible. They charge 6 figures to basically generate a daily excel spreadsheet that's not customizable and can pretty much only be delivered to the customer via email. It's the worst SaaS product I've ever seen - The GTM strategy is focused on how to cause more pain for the prospects to force them into a purchase rather than actually trying to offer a valuable solution that solves problems - The "solution" that is sold addresses a problem that BILL itself created - There is 0 training whatsoever, you're given a mentor and are supposed to just reach out to them every time you need help with something, which is extremely frequent because there are a million ad-hoc tasks thrown at you that don't help you progress deals in any way - There is never a Close Lost deal. If you get a no, the expectation is to "find a new path" and continuously reach out to other employees at the company

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