Learn to put staff and customers first - Client Manager BSI Employee Review

1.0
Apr 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Tend to find that you team and colleagues are supportive and visiting clients on a daily basis keeps you away from the office politics

Cons

No Work Life Balance for Client Managers The 'profit at all cost' mantra is so unethical and damaging to the company's reputation. PDR process is the biggest joke going; 99% of the time it is only conducted so that management feel good about themselves; largely demotivates staff as there is nothing in it for them. Can only progress if your face fits Training and development is limited and there is a glass ceiling that once this is reached you will not get any more training

avatar
BSI Response
10y
Thank you for your review. I’m sorry to hear that you have these concerns and I would really appreciate the opportunity to discuss them with you in more detail. I highly value the work that all our Client Managers do and I take their work life balance very seriously. Our performance development review process is something we are continually striving to improve so that it supports every Client Manager to achieve their potential. We also try to ensure that everyone has opportunities to up-skill, I’d like to hear from you as to what more you think we can do. I’m surprised that you think we don’t offer value for money to our clients – our clients tell us that they value what we do and I know that our Client Managers pride themselves on the service they provide. I hope to speak with you soon - please feel free to contact me.

Explore other reviews about BSI

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Global leader in delivering client based services

Cons

Not applicable, nothing bad to state

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff is professional, knowledgeable and personable.

Cons

Management is fair and approachable for questions and support.

See reviews by: Helpful|Rating|Date|All