Critical HR failure cost me my UIF benefits - Telesales Agent BSI Employee Review

HR errors on legal documents (e.g. marked me deceased, omitted UIF contributions and salary). Months of delays from the EMEA People Team, with little urgency or accountability. No local HR involvement despite the issue being South African labour-specific. Lost my UIF benefits due to missed deadlines, directly caused by BSI's slow response. Lack of empathy during a vulnerable post-employment period. Emotional toll and financial loss due to poor internal communication.