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Backstop Solutions

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Growing pains make it a difficult environment - Anonymous employee Backstop Solutions Employee Review

2.0
Jan 21, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at Backstop are some of the best humans you will ever work with. Bright, driven, and friendly. They are the heart of the company. The software is good for the field, and if you have a passion for finance, you're in the right spot.

Cons

Upper management has done an incredibly poor job addressing the very real morale issues, and reductions in staff have made it a tough place to work. Staff is treated as a budget number, which completely counteracts the great group they've assembled. They are losing people every week, and are not taking staff feedback seriously enough to stem the blood loss.

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Backstop Solutions Response
9y
Thank you for sharing your thoughts and feedback. We appreciate that you recognize the great Backstoppers that you work with and how great the software is for the alternative investment industry. We acknowledge that as a growing organization, we experience growing pains - including a re-alignment necessary to stay on track with strategic growth and scalability. Now that is behind us, and we are excited about our future. Specific, detailed feedback we get from employees is quite helpful and we use it at every opportunity to recalibrate. We are committed to taking necessary steps to make Backstop a better place to work. We encourage informal, real-time feedback; the management team and I are always approachable and available. We solicit formal feedback through various employee surveys and focus groups. We could use even more participation in our upcoming eNPS survey, and would love to see everyone be part of strengthening our culture together. While we are well established and an industry leader, we know we have to continue to prove ourselves every day.

Explore other reviews about Backstop Solutions

5.0
Mar 20, 2025
Recommend
CEO approval
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Pros

Great team and clear communication Feel included in teamwork

Cons

Opportunity to grow and face new challenges

3.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Loved the team I was on. Processes are lock-tight with stellar internal trainings and resources to prepare you for your role. Help was always available from leadership. Pay and benefits were good too.

Cons

Volume of work was way too high creating burnout. Culture was too political and mainly leaning one way. Executives can be way too harsh toward middle management seeing this on more than one occasion on calls.

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