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Backstop Solutions

Is this your company?

Just another crummy company - Anonymous employee Backstop Solutions Employee Review

1.0
Mar 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some great people at the worker bee level and it is cool working in the Willis tower. The gym there is awesome.

Cons

There are worse places to work but what makes Backstop a sad story is having watched it change from a place that was really special and that you believed in to just another corporate dump rife with all the bureaucracy and egos and daily nonsense that come along with that. They are trying to grow and hold onto that startup feel but are failing miserably. Its evident if you look at the Glassdoor rating history, it was all positive until 2016 and then you see the dip. Its directly connected to Clint taking over as CEO. The guy has absolutely no business sense and is surrounded by yes people that just go along with whatever dumb idea he has at the time. Its hard to convey in words the general lack of faith in him or the ability for the company to turn around with him at the helm. Not to mention the software is buggy, outdated, not at all user friendly and therefore difficult to sell. Things like the free snacks lose their luster after a while. The "unlimited" time off seems like a great perk until you try to take advantage of it and realize they're not staffed to support such a policy so it only leads to frustration. Salaries are average at best and getting paid monthly is AWFUL!! If you're Ok with working at just another corporate place then Backstop will do but its definitely not anything special like they try to sell it. If you can get hired here you can get hired some place better.

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Backstop Solutions Response
9y
We are working hard to evolve our culture, and the reality is that some infrastructure is necessary to scale and grow. That might seem corporate to some, and we own that we’re not a startup anymore. Our CEO does his best but isn’t perfect, however, his door is always open for feedback and he is accessible pretty much 24-7-365. He’s counting on our people to individually commit to contributing to our success, and knows he can’t build a great workplace alone. Glad you had the chance to experience our great people and perks. We’re very excited to have an awesome gym to add to our work environment, and the new collaboration space in Willis Tower is amazing. We sincerely wish you well and hope your new gig feels less crummy by your standards.

Explore other reviews about Backstop Solutions

5.0
Mar 20, 2025
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CEO approval
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Pros

Great team and clear communication Feel included in teamwork

Cons

Opportunity to grow and face new challenges

3.0
May 1, 2024
Recommend
CEO approval
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Pros

Loved the team I was on. Processes are lock-tight with stellar internal trainings and resources to prepare you for your role. Help was always available from leadership. Pay and benefits were good too.

Cons

Volume of work was way too high creating burnout. Culture was too political and mainly leaning one way. Executives can be way too harsh toward middle management seeing this on more than one occasion on calls.

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