Does Backstop Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Backstop Solutions employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Backstop Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Backstop Solutions?

70% of Backstop Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Backstop Solutions 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Backstop Solutions?

Sales (4) , Sales Development Representative (SDR) (4) , Marketing Intern (3) , Client Care Representative (2) , Client Care Specialist (2) , Engineer (2) , Product Manager (2) , Project Manager (2) , Senior Software Engineer (2) , Senior Support Analyst (2) , Software Test Engineer (2)

What are the pros of working at Backstop Solutions according to real employee reviews?

"I have the tools and support I need to do my best and I am surrounded by great people." ((in 20 reviews)); "The people and culture are great" ((in 16 reviews)); "Everyone here is friendly and willing to help whenever something is needed." ((in 7 reviews)); "Unlimited PTO for all employees" ((in 6 reviews)); "Pay and benefits were good." ((in 5 reviews))

What are the cons of working at Backstop Solutions according to real employee reviews?

"Upper Management are completely clueless as to what they are doing and are just attempting to survive within the company but add no value at all to the company success" ((in 6 reviews)); "Outdated software, very small deal sizes (1/10th of what is advertised in job postings)" ((in 5 reviews)); "Dysfunctional and hostile work environment as a result of poor leadership, specifically the CEO." ((in 3 reviews))

What are the top reviewed Backstop Solutions locations?

Chicago , New York , Redwood City , San Francisco

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Backstop Solutions reviews

Casual atmosphere and fun work environment don't make up for the lack of opportunities and poor upper management. - Anonymous employee Backstop Solutions Employee Review

3.0

Nov 4, 2013

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Casual, relaxed atmosphere. That means couches, shorts and sandals, and a breakroom filled with games. You'll find this at most software companies. - Loads of excellent employees, though they're mostly on the engineering side of things. - Fairly solid location.

Cons

- The office is divided into two sides: Client services and engineering. Thought CS makes up for roughly a third to half the company, they are treated differently than the engineering side. - Poor communication from the new upper management. - Pay is below industry standards, especially for the client services side. - Some of the client services people can work 60-70 hour weeks, simply because of how their pay is structured. Engineers are free to work whenever they want.

Explore other reviews about Backstop Solutions

5.0

Mar 20, 2025

Marketing associate

Recommend

CEO approval

Business Outlook

Pros

Great team and clear communication Feel included in teamwork

Cons

Opportunity to grow and face new challenges

3.0

May 1, 2024

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Loved the team I was on. Processes are lock-tight with stellar internal trainings and resources to prepare you for your role. Help was always available from leadership. Pay and benefits were good too.

Cons

Volume of work was way too high creating burnout. Culture was too political and mainly leaning one way. Executives can be way too harsh toward middle management seeing this on more than one occasion on calls.

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Casual atmosphere and fun work environment don't make up for the lack of opportunities and poor upper management. - Anonymous employee Backstop Solutions Employee Review

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