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Backstop Solutions

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Mass Resignations Speak for Themselves - Client Care Representative Backstop Solutions Employee Review

2.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Able to work remotely, opportunities to travel, beautiful office in DT Chicago, flexible PTO, WFH equipment and WFH stipend provided by employer.

Cons

Heavily understaffed. Inconsistent quality of work from person to person, lack of accountability for productivity. Huge culture of burn out and the clients can be harsh to work with.

Explore other reviews about Backstop Solutions

5.0
Mar 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team and clear communication Feel included in teamwork

Cons

Opportunity to grow and face new challenges

3.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Loved the team I was on. Processes are lock-tight with stellar internal trainings and resources to prepare you for your role. Help was always available from leadership. Pay and benefits were good too.

Cons

Volume of work was way too high creating burnout. Culture was too political and mainly leaning one way. Executives can be way too harsh toward middle management seeing this on more than one occasion on calls.

2
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