Great company - Customer Service Representative (CSR) Bass Pro Shops Employee Review

5.0
Jul 14, 2023
Recommend
CEO approval
Business Outlook

Pros

After 2 weeks training you're on your own so to speak. But, you always have help from a seasoned supervisor. You can pick your schedule. If there's an emergency you can trade if it's available. They give you carte' blanche to compensate the customer within their guidelines.

Cons

There is no pay for internet. If your internet goes down over a couple hours you get docked points as if you were late.

Explore other reviews about Bass Pro Shops

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Great Benifits.

Cons

No cons really. Great place to work.

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discount on in house brands

Cons

Toxic management runs rampant at most stores, multiple managers keep their jobs after saying racist or sexist things to both employees or customers. If you’re a good worker they expect you to do the work for your coworkers who are lazy / not doing their job and if you complain you’re the problem. Pay is a joke. Annual raises are never more than $0.20 a year, sometimes as low as $0.07.

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