Serious problems - Client Executive Basware Employee Review

1.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

In the past it was a good spirit and teamwork at Basware. Colleagues are surprisingly pleasant.

Cons

Poor customer focus. Constantly changed processes. Supporting systems very scattered and unsupportive. Very Finnish way of management with American influences.

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Basware Response
2y
Thank you for sharing your feedback. We are very proud of our people-centric work culture and appreciate you acknowledging the great teams that make up Basware. Your feedback is important as we continuously seek to improve and refine our leadership and processes. To help us improve, please feel free to reach out to us via HR.global@basware.com so we can understand your concerns in depth.

Explore other reviews about Basware

5.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture Product People Roadmap Executives

Cons

Process, constantly changing GTM and strategy

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Basware Response
6mo
Thank you for your thoughtful feedback. We’re glad to hear that your overall experience as a Baswarean is positive when it comes to our culture, people, product, and leadership team. As a growing organization, we are working to ensure that we have the best GTM approach that support our customers and partners, ultimately enabling our teams to succeed. We are optimistic that during 2026 we will have stablished our approach which so far is bringing in great results. Thank you for taking the time to share your perspective - this is very valuable - and thank you for your ongoing contribution. Warm regards, Jane Broberg Chief Human Resources Officer
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

They pay for all airfare with the Corp Credit card

Cons

Started an account expansion team in 2026, led by an inexperienced RVP with little to no management skills and a very tactical approach. Product enablement in Finland did not translate to what customers owned. 5 weeks before accounts were assigned. Another 2 weeks before comp plans were issued. ARR price points were a fraction of what was communicated during the interview process. No customer information available in SFDC. Needed to access multiple systems to find contracts and customer entitlements. The expense reporting system is almost unusable.

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