Work there with caution - Customer Service Representative Basys Employee Review

2.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

New building, up to date office space and good location. Might be good for your first job our of college.

Cons

The owner will tell you he has an "open door policy" during your first week, (but it is not true). This company does play "favorites". If you are not in that "group" then do not expect to be able to move up the ladder. Witnessed minorities getting passed up for promotions multiple times. There is a reason why the demographic of the staff is young, (that is because the company cannot keep staff there long). The "culture" will appear to be great because the campus is very nice...but you will realize that you will be working with a target on your back if you are not a "favorite".

Explore other reviews about Basys

5.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Basys is a friendly, engaging, and hospitable. They care deeply about their employees and do their best to hear ideas, improve, and grow as an employer.

Cons

Basys is fast-paced and ever-changing. High performers who want high visibility will do well.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Started out very strong with good culture

Cons

Lots of org changes recently which have made the environment toxic

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