Love the Brand - Sales Associate/Keyholder Bath & Body Works Employee Review

3.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Love the company and customer service rolls

Cons

bullying and not proper training. Management favorites and a lack of training for rolls properly. Also ones that have years experience in management seems to make errors constantly but bully tge little mistakes a new member makes and make fun of them or say words that can be defensive.

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Bath & Body Works Response
9mo
Thank you for taking the time to submit your feedback. We are sorry that you were dissatisfied with your experience as Key Holder and Sales Associate. This is not the experience we strive to provide for our associates. We appreciate you submitting your feedback to help us continuously better our organization.

Explore other reviews about Bath & Body Works

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

schedule flexibility free product/good discount

Cons

some late night shifts monthly

4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall okay retail work, weekdays are pretty chill and can get pretty boring but the management at the time I worked there was pretty nice and understanding. Very easy to transfer locations if needed, I transferred back and forth 2 or 3 times because of school and I lived many states away and they always helped.

Cons

Not enough hours outside of holiday seasons Stayed past my shifts often for callout hours just to get more hours Not enough pay for what is dealt with. Customers are weirdly very rude a lot of the time, worse on weekends, most weekdays were fine. I always found the rudeness ridiculous more than anything and managers typically believed us about it.

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