Bath & Body Works Sales Associate/Keyholder reviews

3.3

77% would recommend to a friend

(19 total reviews)
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Daniel Heaf

Not enough data to show CEO approval

74% positive business outlook

Sales Associate/Keyholder employees have rated Bath & Body Works with 3.3 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Sales Associate/Keyholder professionals have a good working experience there. Bath & Body Works is rated in line with the average (within 1 standard deviation) by Sales Associate/Keyholder professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

19 reviews
3.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Shipment is half the job and easy

Cons

The other half is sales- hard to push lotion on someone that doesn't want it No one ever shows up for floorset so it takes ten times longer

3.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Love the company and customer service rolls

Cons

bullying and not proper training. Management favorites and a lack of training for rolls properly. Also ones that have years experience in management seems to make errors constantly but bully tge little mistakes a new member makes and make fun of them or say words that can be defensive.

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Bath & Body Works Response
9mo
Thank you for taking the time to submit your feedback. We are sorry that you were dissatisfied with your experience as Key Holder and Sales Associate. This is not the experience we strive to provide for our associates. We appreciate you submitting your feedback to help us continuously better our organization.
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Glassdoor has 11,719 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.