employer cover photo
employer logo
employer logo

Baylor Scott & White Health

Engaged Employer

Baylor Healthcare could do better - Patient Access Supervisor Baylor Scott & White Health Employee Review

3.0
Mar 28, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a teaching hospital and you do have the opportunity to observe many different procedures and surgeries. It is one of the oldest hospitals in Texas and has a solid reputation for it's care, there are many good doctors at Baylor and they really try and help the patients. My mother was a patient there for two weeks and the nurses were very nice, empathetic and compassionate. We were given a great company picnic once a year and they offer multi-year vesting options at twenty five percent the first year you are employed, to 100 percent after only five years.

Cons

Benefits are terrible, for this company to be in the healthcare industry there should be a better benefit plan in place especially medical and dental. The medical benefits are Lumenos and very expensive and they don't pay for anything. Baylor gives you a Health Care Allowance of two thousand dollars and once that amount is depleted you have to pay out of pocket, which gets really expensive if you have a chronically ill child. The 401k plan is matched dollar for dollar only up to six percent. The management lacks open door policy and communication with the Board and president is limited to brochures.

Explore other reviews about Baylor Scott & White Health

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pkCe to work at

Cons

None that I can think of

avatar
Baylor Scott & White Health Response
1mo
Thank you for taking the time to share this glowing review. We are committed to providing an enriching and rewarding experience for our team members. We love hearing this feedback and your review is greatly appreciated! Wishing you all the best on your new endeavor!
2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at home but feels like I’m office due to metrics and micromanagement

Cons

The role says it’s mostly outbound calls but you will get hit after the 30 day mark you have to get on phones and answer phone calls. Micromanaging at its finest, never experienced a company with trust issues on employees.

avatar
Baylor Scott & White Health Response
1mo
Thank you for voicing your concerns. Your observations and feedback are greatly appreciated and helps us in our continuing efforts to improve the experience for our team members. We have shared your concerns with leadership.
See reviews by: Helpful|Rating|Date|All