Pros
1. Strong sense of teamwork at the store level – Most associates genuinely care about each other and want to do well. 2. Opportunities to develop leadership and operational skills – Fast-paced environment teaches you how to manage people, priorities, and challenges effectively. 3. Good employee discount and occasional incentives – The discount is solid, especially during promotions. 4. Customer relationships can be rewarding – Building connections with loyal shoppers and the community is a bright spot in the role.
Cons
1. Health and safety concerns overlooked – Issues like mold and other hazards at the location are not consistently addressed, and corporate often downplays or ignores them. 2. Lack of support from leadership – Regional managers are often unavailable or unsupportive, showing up late or missing scheduled visits, leaving store teams without guidance. 3. Poor onboarding and training – New employees and leaders receive minimal direction or resources, making it difficult to succeed when starting at the company. 4. Unrealistic workloads and understaffing – Tasks and priorities are frequently overloaded while payroll is consistently cut, creating high stress and low morale. 5. Inconsistent integrity and communication – Corporate decisions often lack transparency, and guidance from leadership is inconsistent, making it hard to trust direction or strategy.