A textbook case study in how not to manage employee - Sales Associate Belk Employee Review

1.0
Feb 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Employee discount when combined with other discounts.

Cons

Poorly trained managers, ASMs with poor attitudes and no supervisory training; favoritism; vindictiveness; inconsistent direction; no real commitment to customer service; failure to allow ease of shopping by disabled and mother's with strollers; 2 hour video training insufficient training for new associates. Stores extremely poorly staffed - if there are not going to be associates at the cash wraps - why not just offer a central check out so that the consumer isn't confused as to why they cannot get anyone to assist them.

Explore other reviews about Belk

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a great place to work

Cons

Can be stressful at time but over all good.

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved my job. I’m met so many wonderful people. And the associates couldn’t have been better.

Cons

I hurt myself and had to have surgery, and I was on Worker’s Comp. with limited availability. Because hours were short in operations, they made up this crazy position and wanted me to be ”lead” of the markdown team. I knew that meant for the most part to do go backs. I told them I wasn’t allowed to be on my feet that long and so she said they couldn’t accommodate me and I had to leave. And then the manager had the nerve to call their workers comp and told them I wasn’t coming into work. The management at that time was horrible. But there was a time when I first started working there that to store manager, and the assistant manager were wonderful. We were all so sad they left, but it didn’t take this new manager that I was talking about any time at all to lose almost the entire store associates.

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