It's a retail store that can't decide who to copy... - Anonymous employee Belk Employee Review

2.0
Oct 25, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discount is nice and occasionally you actually find a decent human being

Cons

Management often does not back up employees on the floor Unrealistic expectations are presented for employees, which means they are forced to pick and choose Customers are trained to be monsters - if they complain about ANYTHING, management expects us to accommodate them at any cost (accepting old coupons, honoring misplaced signs, discounts for any inconvenience they experienced in our store, accepting ALL returns, no questions asked) "Just make the customer happy" Store is incredibly understaffed, which leads to less personal experiences with customers and often ties you down to the register While the discount is nice, you can't use your personal credit card or debit card and when double discount comes around, you rarely know it Coupons are terrible, customers are worse (mostly because of the coupons) Everything is ALWAYS on sale here, so it's a wonder they make any money; everyone asks if our store is going out of business because of such low prices and inventory

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5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture. Very inclusive. Goal oriented.

Cons

Building maintenance processes are a little disappointing.

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved my job. I’m met so many wonderful people. And the associates couldn’t have been better.

Cons

I hurt myself and had to have surgery, and I was on Worker’s Comp. with limited availability. Because hours were short in operations, they made up this crazy position and wanted me to be ”lead” of the markdown team. I knew that meant for the most part to do go backs. I told them I wasn’t allowed to be on my feet that long and so she said they couldn’t accommodate me and I had to leave. And then the manager had the nerve to call their workers comp and told them I wasn’t coming into work. The management at that time was horrible. But there was a time when I first started working there that to store manager, and the assistant manager were wonderful. We were all so sad they left, but it didn’t take this new manager that I was talking about any time at all to lose almost the entire store associates.

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