Pros
Belk tries to focus on customer service in a way that few retailers fully do. But they do not hire enough associates to accommodate all customers needs. They also try to make you think they are getting your feedback but just do it in hopes of increased associate satisfaction. They have good products for reasonable products.
Cons
Middle managers do all the work and get paid nothing. Longggg hours and no compensation for it. Raises are pathetic and not even worth all the hard work you put into it. Constant goal changes and re-alignment in company standards. Always have hundreds of things you need to get done and always have to work late without overtime to accomplish them. Senior management wants everything to look perfect without the proper associates, fixtures, or even floor space. Felt like a pawn/slave to help customers and drive business. Also did not communicate goal change that negatively effected my year end review. All stores are different and all run differently so experiences could be varied. Worked at 2 different stores under 3 different store managers and everyone was overworked and underpaid.