Pros
long standing employees that remain have excellent work ethic, great supportive co-workers, customers value their knowledge, 401k match.
Cons
draining job on your feet, always pulled in 10 different directions, trying to reach astronomical sales goals for events while completing additional tasks, client books are impossible to use in high traffic departments (don't have time), events require filling out paperwork that requires so much info that in this digital age is absolutely ridiculous, and customers don't understand why things take so long and are getting more impatient and mean, store design makes it impossible for customers to find associates, registers need to be centrally located in each department, management needs to decide if they want sales consultants or clerks, you don't have time to be both. customers expect associates to be at register, and management expects personal service, do you want to be target/wal-mart or a personal service high end department store? Get rid of the old ways of retail, stop competing with other retailers and be your own brand, stop confusing customers with coupons that don't work, and setting associates up for angry complaints and attitudes when ready to buy. GET RID OF THE OLD PAPERWORK AND UPDATE YOUR TECHNOLOGY/ HOW MANY TIMES HAVE I WISHED I COULD JUST USE MY OWN ANDROID TO PUT MY CLIENTS IN OR DO MY OWN PRESALES!!!! belk asks for too much while giving associates few tools to make it happen. markdowns and detail work seem to fall when we are the busiest, needs streamlining so it doesn't interfere with busy events/days.Sometimes my mouth feels like it's full of marbles with the amount of explaining i have to do to get customers to understand how a sale works or why a coupon doesn't apply, also when i have to ask 4 questions just to finish a transaction. email?/phone?/donate?/belk card?/