Challenging at times but a fun experience. - Operations Manager Ben & Jerry's Employee Review

5.0
Jun 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Owners are extremely helpful and want you to do well. It is a fairly small franchise so you get to know mostly everyone after a while. Free ice cream!

Cons

Since it is a small franchise you can not really more up to a higher position and if you do pay isn't as large for the same reason.

Explore other reviews about Ben & Jerry's

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, close knit, upward mobility

Cons

Mostly part time, messy, few locations

4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a super fun environment to work in and a great first job for people in high school or while coming back home for breaks in college. The manager upheld Ben and Jerry's core values and made it a very inclusive place to work, even writing a letter of recommendation for me to send to colleges.

Cons

After some time, you can be promoted, which comes with a raise. Still, it does not increase proportionally with the minimum wage, so new hires end up making almost the same hourly rate as I did for fewer responsibilities. The owner at this specific location prioritized money over creating a good working environment. The reason the job was still good was that the amazing manager at the time was the only supervisor you mainly needed to interact with daily, and not the owner.

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