Ben & Jerry's reviews

4.1

89% would recommend to a friend

(482 total reviews)
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Matthew McCarthy

96% approve of CEO

78% positive business outlook

Ben & Jerry's has an employee rating of 4.1 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ben & Jerry's employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.7 stars).

Reviews by job title

482 reviews
2.0
Nov 6, 2013

Sounds good on paper...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Corporate culture. The company does a lot to make you feel welcome. You get three free pints of ice cream a day, memberships to local gyms (and a gym in the office) and you can bring your dog to the office. Very laid back and casual. Flexible hours help with work/life balance. If you're one of the lucky ones you are able to be a part of some unique events.

Cons

Management, management, management. The good thing about Ben & Jerry's is that it's a fun place to work, so employees stick around. The bad thing is that the wrong employees stick around. Lots of people who have worked there for years and don't have any motivation to do more than what they've been doing forever. MANY unqualified people in higher up positions; company promotes more on tenure than on experience. (Lots of employees have only worked at Ben & Jerry's their entire lives...yes this means they started as a scooper or tour guide. Wonderful, but that's not going to drive the company forward.) Lack of recognition for hard work. And very clique-y. The veterans don't like fresh talent coming in and messing with the stale status quo.

1.0
Jul 7, 2019

Don't Do It

Recommend
CEO approval
Business Outlook

Pros

Eating ice cream & treats all day and the discount storewide

Cons

The pay was low. I was hired for one position but ended up being in a lower position. There was serious favoritism from the store manager to select employees. Most people in leadership roles should have never been placed there due to their lack of integrity, maturity, and respect. The entire atmosphere felt like a cheerleading squad with the hierarchy and favoritism.

2.0
Apr 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is high for the area and type of work. Free ice cream.

Cons

Management was not responsive to new ideas and was very slow to follow up on issues raised. While there were SOP's on how long employees were meant to do a particular task each day these were largely ignored. "Part time" workers put in the same hours with none of the benefits of their full time counterparts. Part-timers were often left alone to struggle handling many of the teams responsibilities while the full time staff would chit-chat.

Viewing 1 - 3 of 482 Reviews

Glassdoor has 550 Ben & Jerry's reviews submitted anonymously by Ben & Jerry's employees. Read employee reviews and ratings on Glassdoor to decide if Ben & Jerry's is right for you.