Great pay, poor treatment - Production Worker Ben & Jerry's Employee Review

2.0
Apr 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is high for the area and type of work. Free ice cream.

Cons

Management was not responsive to new ideas and was very slow to follow up on issues raised. While there were SOP's on how long employees were meant to do a particular task each day these were largely ignored. "Part time" workers put in the same hours with none of the benefits of their full time counterparts. Part-timers were often left alone to struggle handling many of the teams responsibilities while the full time staff would chit-chat.

Explore other reviews about Ben & Jerry's

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, close knit, upward mobility

Cons

Mostly part time, messy, few locations

4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a super fun environment to work in and a great first job for people in high school or while coming back home for breaks in college. The manager upheld Ben and Jerry's core values and made it a very inclusive place to work, even writing a letter of recommendation for me to send to colleges.

Cons

After some time, you can be promoted, which comes with a raise. Still, it does not increase proportionally with the minimum wage, so new hires end up making almost the same hourly rate as I did for fewer responsibilities. The owner at this specific location prioritized money over creating a good working environment. The reason the job was still good was that the amazing manager at the time was the only supervisor you mainly needed to interact with daily, and not the owner.

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