Wouldn't Recommend; For Anyone, In Any Situation - Anonymous employee Benchmark Gensuite Employee Review

1.0
Apr 23, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-There's a nice break-room, well stocked with food. -They will allow you to work remotely in case of inclement weather, sickness, or other legitimate need.

Cons

-Office politics make Washington look like an efficient organization. -Job training was nearly non-existent. -Company alters its organizational structure on a whim. I had 4 managers within a year. -Few middle and lower level employees see it as a long-term career. -"We've always done it this way." God forbid you have a new idea for improvement; be prepared to be chastised for simply having the idea. -Email is treated like text messaging. Be prepared to receive hundreds (no joke) even during off-hours. -Company business is managed by email distribution groups. The CEO is a member of each one. Hundreds of lists. The CEO micromanages every function of the business. -Personal time is not respected. Many employees have become so accustomed to this, they still answer emails on weekends or personal vacation time. -Death by meetings. Dozens per week. -If a mistake is made, real or perceived, the CEO will publicly destroy you. Without doubt, the happiest days in the office are when the CEO is traveling in a sufficiently different time zone. -Upper Management has the opinion that "Our Product is so good, it should sell itself." So when that doesn't happen, it's viewed as a personal failure of employee(s), regardless of the true cause. -I never felt trusted to do my job by any of my managers. My work, even simple emails, was constantly "reviewed" before being accepted. -The company's HR process is laughable. -The company believes it will make employees happy by hosting themed parties/events regularly, or providing free lunch. Is this the 7th grade? I'm happy when I'm paid well, treated with respect, and empowered to do my job, and learn the job above me. None of that happened at Gensuite, which is why I left. -Upper Management is like a bipolar cat entranced by a laser beam. Jumping around from one priority to another, never really completing anything. Barking noise at a project team, then ignoring them, and randomly returning months later. *Also, the company encourages current employees to write positive reviews on this site. Just filter the reviews for current employees, and you'll see they're nearly all positive. That should be suspicious, right? Read a fair selection of reviews before making the mistake of joining this firm.

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Benchmark Gensuite Response
7y
Thank you writing a review about your time here at Gensuite. As a growing company, we strive to meet all our team members expectations and concerns, if we are made aware of them. We will be sure to promote the importance on issue transparency and communication to our team members to further improve employee satisfaction. Additionally, with growth comes change. We have sparked new initiatives with our team on addressing some of the points you have listed including effective communication, improved training & development opportunities, an enhanced performance review process and more. We value our team members, their commitment to hard work and dedication to the Gensuite mission. Thank you for informing us of your experiences and best of luck to you in your future endeavors!

Explore other reviews about Benchmark Gensuite

5.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great experience so far. Have worked here for 2 years and have learned a lot about the industry and how it works. Definitely a good company to work at.

Cons

Nothing bad to say about the company.

1.0
Nov 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Technology/product was ok, able to do customizations

Cons

Toxic work culture, period. Leadership demanded so much and were condescending that affected employee morale. There were only a couple managers that were great to work with. It was very micromanaging that you had to use a certain font style and color for your emails. They change the company name every few years and focus on non-important items. It’s sad because the company could be good with different leadership. Work life balance is also a struggle. Your mental health can take a beating.

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