Your salary will calculate to minimum wage when you factor in the mandatory extra unpaid hours of work. - Business Analyst Benchmark Gensuite Employee Review

1.0
Aug 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent place to make contacts/friends and share cocktails at holiday parties. Parking is close and free.

Cons

Upper management/ownership is out of touch with the majority of employees and have unrealistic expectations. Employees hold one job title but are required to juggle as many as 3 but often many more jobs that could and should each be staffed independently. The work load is monumental and employees are basically set up to fail. Say goodbye to any work/personal life balance. It is not uncommon to receive 100+ emails in a single day from both internal sources and customers. Way too often (several times a week) the emails arrive with an ultimatum ... "do xyz by the close of business today or face the consequences." Nearly all the employees seem to genuinely like the work they do and the customers they work with but are also unhappy at Gensuite because of the work load, impossible deadlines, busy work, endless meetings and badgering from an ineffective group of middle management that make the work environment horribly stressful and unproductive. There is no true HR department to protect or at least examine employee concerns. Team Leaders/Middle managers are rarely held accountable. Those working under them, at their direction are bullied and often belittled for their work. Raises and promotions are few and far between even though they are nearly always promised and held out like a carrot at the end of a stick. Don't expect an annual review. Even though that is the policy, management does not make you or your review a priority. Most reviews if done at all are months late.

Explore other reviews about Benchmark Gensuite

5.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great experience so far. Have worked here for 2 years and have learned a lot about the industry and how it works. Definitely a good company to work at.

Cons

Nothing bad to say about the company.

1.0
Nov 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Technology/product was ok, able to do customizations

Cons

Toxic work culture, period. Leadership demanded so much and were condescending that affected employee morale. There were only a couple managers that were great to work with. It was very micromanaging that you had to use a certain font style and color for your emails. They change the company name every few years and focus on non-important items. It’s sad because the company could be good with different leadership. Work life balance is also a struggle. Your mental health can take a beating.

2
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