Good for New Grads, Not Ideal for Long-Term Growth - Cincinnati Headquarters Employee Benchmark Gensuite Employee Review

3.0
Oct 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Good team parties and events

Cons

Very High Turn Over Only 2 weeks vacation The 4-5 star positive reviews are by HR team or employees offered a $25 Amazon gift card. HR team is biased - never felt comfortable going to them with any issues. Can be good for recent college grads as your first job to add to resume, but not a place for long-term career growth. After a few months, you'll be looking elsewhere. If you're seeking more than a job, don't apply. It'll be a waste of your time. If you're deciding between this job and another, chose the other. Very disorganized. Seems like no one really knows what they were doing. Annual Performance Reviews non-existent. You'll never really know how you're doing. Bonuses are given due to favoritism not merit. You might be criticized for your work and then you'll ask for clear examples of how to improve or what you did wrong, and you'll be given no clarity. Training is offered but never implemented. You'll have a ton of ideas to share but they will not be used. It's a top down structure. Whatever management thinks is "trending" in the industry or what other similar companies are doing, is what will be implemented - not creative, out of the box thinking. Processes, company sales goals, and organizational structure change every month. New Vice Presidents and departments announced but no road map to success and efficiency. Favoritism is clearly displayed across the organization. You are not promoted based on your work, you're promoted if the CEO likes you or not. They will have you train a new hire of a lower title and then fire you to save money. But yet spend $500,000+ on company events.

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Benchmark Gensuite Response
6y
Thank you for taking the time to share about your experience. We appreciate and value your input as an employee. To address a few of your concerns, our vacation time is given by Band level within the company and would increase with a team member’s growth path. I’m sorry you feel there may be a negative impact on other internal initiatives and encourage you to discuss the concerns with your manager, Executive leaders or HR so we can work together to find a solution. Our intention is to make Gensuite a great place to work and we are constantly improving our processes to accommodate our rapidly growing team. The HR team strongly encourages open communication therefore we do not incentivize our team members to write Glassdoor reviews rather than encourage them to share their honest feedback. We can only improve on your concerns if we are made aware of them. Thank you again for your insight as it helps us to make Gensuite a better company for everyone.

Explore other reviews about Benchmark Gensuite

5.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great experience so far. Have worked here for 2 years and have learned a lot about the industry and how it works. Definitely a good company to work at.

Cons

Nothing bad to say about the company.

1.0
Nov 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Technology/product was ok, able to do customizations

Cons

Toxic work culture, period. Leadership demanded so much and were condescending that affected employee morale. There were only a couple managers that were great to work with. It was very micromanaging that you had to use a certain font style and color for your emails. They change the company name every few years and focus on non-important items. It’s sad because the company could be good with different leadership. Work life balance is also a struggle. Your mental health can take a beating.

2
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