Horrible management with racist executives and no growth opportunities - Associate Business Analyst Benchmark Gensuite Employee Review

1.0
Jan 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Good pay and healthcare benefits

Cons

-Absolutely no room for growth for people of color, relies on favoritism for position growth - No work/life balance, they expect you to be on call at all times even when you are on vacation or let them know you don't have access to emails/texts - Says its a 9-5 job and pays for 40 hours a week when in reality its 7am - 6pm - Horrible management, had to restructure teams 3+ times in less than a year - People and work environment is hostile and there is no work camaraderie, completely anti-social - They claim that mistakes help you learn when in reality they gaslight you and make you fear any mistake or asking for help - Associates are taken advantage of

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Benchmark Gensuite Response
6y
Thank you for sharing your perspective. To respond to a few of your concerns, Gensuite has always strived to be a Diverse and Inclusive environment which is shown through our Leadership team and emphasized in programs we offer internally. We also encourage our employee’s to set a work/life balance for what works for them but also encourage flexibility due to tight deadlines from customers where you may be contacted for assistance if it’s deemed absolutely necessary. We are a rapidly growing company, and customer centricity is at the center of our values. That is why we have increased hiring plans match these needs and ensure we provide the best service while providing team members the flexibility and balance we encourage. Lastly, we can only improve on your concerns if we are made aware of them and strongly encourage open communication with our team members. Thank you again for your insight as it helps us to make Gensuite a better workplace for everyone.

Explore other reviews about Benchmark Gensuite

5.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great experience so far. Have worked here for 2 years and have learned a lot about the industry and how it works. Definitely a good company to work at.

Cons

Nothing bad to say about the company.

1.0
Nov 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Technology/product was ok, able to do customizations

Cons

Toxic work culture, period. Leadership demanded so much and were condescending that affected employee morale. There were only a couple managers that were great to work with. It was very micromanaging that you had to use a certain font style and color for your emails. They change the company name every few years and focus on non-important items. It’s sad because the company could be good with different leadership. Work life balance is also a struggle. Your mental health can take a beating.

2
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