Does Benchmark Gensuite pay their employees well?

According to anonymously submitted Glassdoor reviews, Benchmark Gensuite employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Benchmark Gensuite. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Benchmark Gensuite?

62% of Benchmark Gensuite employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Benchmark Gensuite 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Benchmark Gensuite?

Business Analyst (26) , Product Developer (11) , Associate Business Analyst (9) , Manager (5) , Associate Director (3) , Lead Business Analyst (3) , Lead Specialist (3) , Software Developer (3) , Associate (2) , Associate Product Developer (2) , Cincinnati Headquarters Employee (2) , Customer Relationship Manager (2) , Customer Success Manager (2) , Data Analyst (2) , Database Administrator (2)

What are the pros of working at Benchmark Gensuite according to real employee reviews?

"Good pay once you've been for awhile." ((in 9 reviews)); "Some great people" ((in 9 reviews)); "Good work culture" ((in 7 reviews)); "The free food was great when I needed to stress eat...which was all the time." ((in 6 reviews)); "friendly work environment for employees" ((in 5 reviews))

What are the cons of working at Benchmark Gensuite according to real employee reviews?

"No work life balance Need some work on clear internal processes Everyone is overworked" ((in 14 reviews)); "I think the CEO is afraid of losing control so he literarily has his nose in EVERYTHING." ((in 12 reviews)); "low pay, bad management, politics" ((in 11 reviews)); "The company doesn't offer good trainings" ((in 9 reviews)); ""Challenging clients and management" "I had 4 managers within a year."" ((in 8 reviews))

What are employees saying about Benchmark Gensuite layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Benchmark Gensuite layoffs and their outlook for job security at Benchmark Gensuite in 2026.

What are the top reviewed Benchmark Gensuite locations?

Mason , Cincinnati , Austin , Phoenix , Ohio City , Framingham

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Benchmark Gensuite reviews

Highly Not Recommended - Anonymous employee Benchmark Gensuite Employee Review

2.0

Mar 3, 2020

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Genuine peers that care about their teammates and will assist with whatever is needed to get a job done. If you're joining Gensuite right out of college, there are plenty of opportunities to advance your career, and quickly. Management genuinely cares about their people and want to see them successful, even if they don't have the time to pour back into their teams.

Cons

Micromanagement from executive leadership that seeps into the daily culture prohibits the growth of employees. When a majority of projects are being controlled by the CEO, the vision and mission is lost. There is a lot of overlap in responsibilities and multiple roles will be completing the same job at the same time with no distinct responsibility delegation. There are many inefficient processes that aren't given the time of day because management is preoccupied with having to micromanage staff due to the CEOs unrealistic involvement in daily operations. In my experience with companies this young, I've never had a CEO be involved in having to approve powerpoints and project notes that are being sent to the customer prior to delivery. Especially editing the formatting of notes.

Benchmark Gensuite Response

Thank you for taking the time to share about your time at Gensuite! We appreciate your feedback as we are always looking for new ways to enhance our employee experience. As you mentioned, we are a growing company so we are currently working on new processes to improve our Management teams and training initiatives. We are glad to hear that you had a support team in your peers as that is a Gensuite value that we strive to offer all team members. We wish you the best of luck in your new endeavors!

Explore other reviews about Benchmark Gensuite

5.0

Dec 30, 2024

Finance and accounting intern

Recommend

CEO approval

Business Outlook

Pros

Great experience so far. Have worked here for 2 years and have learned a lot about the industry and how it works. Definitely a good company to work at.

Cons

Nothing bad to say about the company.

1.0

Nov 13, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Technology/product was ok, able to do customizations

Cons

Toxic work culture, period. Leadership demanded so much and were condescending that affected employee morale. There were only a couple managers that were great to work with. It was very micromanaging that you had to use a certain font style and color for your emails. They change the company name every few years and focus on non-important items. It’s sad because the company could be good with different leadership. Work life balance is also a struggle. Your mental health can take a beating.

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