Poor Leadership and Stressful Environment - Business Analyst Benchmark Gensuite Employee Review

3.0
Feb 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Work hard and you get regular raises and promotions. You wear many hats here, so it's a great job to learn many skills related to customer relationship management and compiling strategic presentation materials. Ability to learn how to cope with stressful situations.

Cons

Extremely stressful environment. Upper Management is notorious for cursing at employees and provide unrealistic expectations for employees. If something is done poorly, they prefer to yell and tell you how bad you are doing versus guiding you how to do better. There is little to no work/life balance. Cincinnati, OH employees are more likely to be promoted over global team members. High turnover rate for CRM positions due to the overwhelming amount of work and high expectations they're given. Only few are groomed for leadership positions. Favoritism is blatant.

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Benchmark Gensuite Response
5y
At Benchmark one of our core values is transparency, with customers and team members, so thank you for sharing your feedback. We have always strived to be a Diverse and Inclusive environment which is shown through our Leadership team and emphasized in programs we offer internally. We conduct an annual review and have found that each global location sees similar growth within their team sizes and growth paths. While all Leaders have different working and management styles, we consistently hold trainings and share resources to help improve how they lead their teams. We will take this feedback and share with the Management team to ensure they are making their teams feel valued and appreciated for their hard work. Lastly, we can only improve on your concerns if we are made aware of them and strongly encourage open communication with our team members. Thank you again for your insight as it helps us to make Benchmark a better workplace for everyone.

Explore other reviews about Benchmark Gensuite

5.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great experience so far. Have worked here for 2 years and have learned a lot about the industry and how it works. Definitely a good company to work at.

Cons

Nothing bad to say about the company.

1.0
Nov 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Technology/product was ok, able to do customizations

Cons

Toxic work culture, period. Leadership demanded so much and were condescending that affected employee morale. There were only a couple managers that were great to work with. It was very micromanaging that you had to use a certain font style and color for your emails. They change the company name every few years and focus on non-important items. It’s sad because the company could be good with different leadership. Work life balance is also a struggle. Your mental health can take a beating.

2
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