Toxic Work Culture - Subscriber Relations Benchmark Gensuite Employee Review

1.0
Dec 22, 2022
Recommend
CEO approval
Business Outlook

Pros

-Product was good for the main applications -Snacks and coffee in the break room -Option to work from home

Cons

-Toxic work environment. Leadership used to work with each other and several bad apples that are condescending to many employees and very rude. Don’t think they would ever let anyone go high up. -Constant restructurings -Very stressful with little support from managers -High turnover rate which delays customer projects and puts pressure on you as customers become upset -Micromanagement is extreme, the CEO is too involved with every single thing -Clunky internal tools -Training is not great -Work/life balance was pretty difficult with the amount of customers and the demands

Explore other reviews about Benchmark Gensuite

5.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great experience so far. Have worked here for 2 years and have learned a lot about the industry and how it works. Definitely a good company to work at.

Cons

Nothing bad to say about the company.

1.0
Nov 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Technology/product was ok, able to do customizations

Cons

Toxic work culture, period. Leadership demanded so much and were condescending that affected employee morale. There were only a couple managers that were great to work with. It was very micromanaging that you had to use a certain font style and color for your emails. They change the company name every few years and focus on non-important items. It’s sad because the company could be good with different leadership. Work life balance is also a struggle. Your mental health can take a beating.

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