Company Just Not The Same - Sales Representative Benco Dental Employee Review

1.0
Nov 30, 2017
Recommend
CEO approval
Business Outlook

Pros

My regional co-workers and manager. I consider them close friends and mentors. Not many other “pros” I can think of at this time.

Cons

This company is really lost. Upper management is focused on one thing and one thing only at the moment-becoming a $1B company. Yet, they keep implementing rules and changes such as logging call notes and other administrative types of work that take away face to face time with customers and actually SELLING something. We’ve recently been told our branch sales meetings will now be a day and a half long starting in 2018. I do not know the reason for this and cannot see how taking the entire sales force out of their territories even more can be productive , or benefit their goal of being a $1B company. Our customers want to see us. I imagine this new itinerary will cause considerable problems for single parents, reps who care for elderly parents, and others with similar family and personal responsibilities. I cannot believe upper management got together and decided this is a good idea. This shows just how out of touch they are. I’ve had a long and fulfilling career, and for the first time I find myself asking if I’m now working for the right company. I know other reps are feeling the same. Morale is low.

Explore other reviews about Benco Dental

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned, cares about employees, pay, flexible, company van

Cons

Always busy, pressure to upsale

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and easy to manage my time

Cons

Not a lot of support from my regional sales manager she didn’t have dental experience and played favorites with other TR’s. She left shortly after I did but I would’ve stayed had I know. I just needed better support in growing my territory.

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