They make promises but won't put them in writing, AND they won't honor them when the time comes. They WILL NOT hire you unless you sign a non-compete clause, and while they tell you it's just protocol, and that they've never heard of it being used, in reality their enforcement of their non-compete is best described as RABID. They will promise you anything, such as a certain territory, and once you've left your current employer and gone to work for Benco, they place you where it best suits them, and they won't even respond to your queries regarding their promises. You WILL work twelve to fourteen hours a day minimum, pretty much every day. Their treatment of employees is marginal at best. If you're desperate for a job, and willing to work very long hours for salary paychecks, it's a job where you'll be able to stay at for as long as you want. In fact, that's ALL you'll be able to do, and if you try to leave to go to the competition in your area, Benco's lawyers will make sure you're left unemployed, even in right-to-work states, unless you're willing to hire your own lawyer (40 to $60,000 average to fight their non-compete), and even then there's no guarantee the new employer will be willing to welcome an employee who's shown that they're willing and able to fight for their rights. I moved across the country, and here a local Service Tech went to work for Benco at higher pay. Now they're running him fourteen hours a day in the worst traffic in the country, and he can't go back to his former employer because they're holding the non-compete over his head, and I'm hearing many of the same stories here, so the policies that make life hell with Benco are almost certainly company-wide. If you can possibly avoid working for Benco, staying away from them is the best move you can make.